Frequently Asked Questions

We love to spoil our loyal customers. As swnigeria member, you can enjoy exclusive promotions, including a gift with orders above a minimum amount, a thank you gift with your second order, and a birthday gift. We will also send you inspirational content and inform you first about our new products.

It’s nice to welcome you as a new customer. Creating a swnigeria account is completely free, and allows us to spoil you with regular promotions and plenty of surprises. You can sign up as a member in different ways: via our website or in one of our boutiques. You can also do this while you are placing an order, so that you can immediately enjoy all the benefits.

You can create a new password through our password reset process. After entering your email address during login, you can click the Forgot password link. We will then immediately send you an email with instructions on how to create a new password. In case you need any further assistance, please contact our support team

Tip: make sure to check your spam folder for the password reset email.

You can manage all your data from your account . Once you are logged in, you can change your name, password or telephone number, add your standard delivery and billing addresses and indicate which communications you wish to receive from us.