Frequently Asked Questions

Payment

We try to make payment as easy as possible for you. You can complete your order securely using the following payment methods:

Direct bank transfer
Squad Payment
Click & Collect

Direct bank transfer:
You can pay into the account details below:

Account Name: Polo Limited
Account Number: 1771320309
Bank: Polaris Bank.
Once payment has been completed, kindly send proof of payment to orders@swnigeria.com or WhatsApp

Credit Card:
Squad Payment

Yes, you can. However, not all international cards can be processed. We recommend you reach out to us WhatsApp

Click & Collect service enables you to order online on swnigeria.com, avoid shipping costs, and collect your order for FREE from your selected Swarovski boutiques.

We will send you an email once your order is ready for pickup which is usually 24-48hours

Kindly present your order confirmation email and the original payment card as forms of identification (or proof of ID if you selected an alternative payment option).

We will hold your order in the boutique for 7 working days.