Frequently Asked Questions
Payment
We try to make payment as easy as possible for you. You can complete your order securely using the following payment methods:
Direct bank transfer
Squad Payment
Click & Collect
Direct bank transfer:
You can pay into the account details below:
Account Name: Polo Limited
Account Number: 1771320309
Bank: Polaris Bank.
Once payment has been completed, kindly send proof of payment to orders@swnigeria.com or WhatsApp
Credit Card:
Squad Payment
Yes, you can. However, not all international cards can be processed. We recommend you reach out to us WhatsApp
Click & Collect service enables you to order online on swnigeria.com, avoid shipping costs, and collect your order for FREE from your selected Swarovski boutiques.
We will send you an email once your order is ready for pickup which is usually 24-48hours
Kindly present your order confirmation email and the original payment card as forms of identification (or proof of ID if you selected an alternative payment option).
We will hold your order in the boutique for 7 working days.