Frequently Asked Questions

We want you to make the most of your shopping experience with us, so we provide various ways for you enhance your shopping experience. Sign up for our newsletters to be the first to discover new promotions, insider deals, and special offers customized just for you.

We are happy to treat you to a gift with orders above a minimum purchase amount.

We love to celebrate your special day with you. You will receive a gift from us or a coupon code if you purchase at least one product. In order to receive a birthday gift, you must have an account, your date of birth must be known to us and you need to be subscribed to our newsletter.

We several sales events each year—summer sales, Mother’s Day sales, Women’s month sales and the black Friday. Sign up for our newsletters to enjoy private sales.

Of course, we understand that you want to fully enjoy all your benefits. There are multiple reasons why your discount may not have been deducted. We advise you to check the conditions of your promotion. We list the most common scenarios below.

· Ensure that you are logged into your account.

· Please bear in mind that you cannot use a discount code for products on sale.

· You can use a maximum of one discount code per order.

· The promotion has expired and is no longer valid.

Have you received a discount code that you’d like to use for your order? You can easily apply it when checking out from the shopping cart on our website. Look for the button that says APPLY COUPON CODE.

Please note: by redeeming your discount code you automatically agree to the associated conditions.